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There are three pillars to maximizing the hospital capacity: efficient allocation of beds, understanding and managing the condition of patients, and the focus of staff upon a prioritised set of activities. Traditional bed management focuses upon the first of these, but in hospitals that are typically over 95% full, they provide little benefit. Our approach focuses upon use of mobile software to achieve regular, accurate capture of patient status, and efficient allocation and prioritisation of work for staff. Our proposal combines lean thinking, patient centric pathways, and right clinician, right place, tight time concepts; translating this understanding into capacity management.

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