Innovation
Leading digital consent to treatment application enabling clinicians to easily share personalised information with patients.
Name and role of Project Lead
Dr Edward St John, Chief Medical Officer and Co-founder, Concentric Health
About Concentric
Consent to treatment is a key element of care, impacting the quality of clinical decision-making, experiences of patient-centred care and organisational medico-legal risk. The current consent process is suboptimal for patients and clinicians giving rise to inefficiencies and even errors. Concentric Health is a digital healthcare company working to transform the way decisions are made about our health, informed by patient outcomes, and shared by patient and clinician.
Concentric's digital consent to treatment application has digital consent functionality, making it easy for clinicians to share personalised information with patients. Clinicians use Concentric to create electronic consent forms. By selecting the proposed treatment, they are presented with relevant template concepts and resources to support each consent form element, tailoring them to the individual patient. There is a full audit trail and data is crypto- graphically secured. Use of Concentric results in a reduction in consent process administration time and day-of-surgery cancellations and delays, and the near zero use of paper supports net zero carbon goals.
Impact
- Adopted across 25+ NHS Trusts including Imperial College Healthcare NHS Trust, Chelsea and Westminster Hospital NHS Foundation Trust and Oxford University Hospitals
- More than 200,000 patients have had personalised information shared with clinicians and given consent to their treatment via Concentric
- Average patient rating of 4.6 out of 5, with more than 35,000 5 star ratings
- Winners of 2023 HSJ “Empowering Patients through Digital” Award
- Featured in the UK's Digital Health Playbook 2023
"It’s a great system, simple and intuitive for the clinician, yet a powerful shared decision making tool for the patient!"
Graham Walsh, Clinical Chair at Circle Health Group, Health Innovation Yorkshire & Humber
“Concentric is the Apple equivalent of digital consent solutions.”
Theresa Richardson, Consultant Ophthalmologist, Imperial College Healthcare NHS Trust
“From paper to econsent. What's not to like?”
Helen Pardoe, CCIO, The Princess Alexandra Hospital NHS Trust
"Extremely good! You have given me the right amount of detail to make an informed choice. Very professional."
Patient, University Hospitals of Leicester NHS Trust
"I found it very useful and informative. It was also easy to navigate."
Patient, East and North Hertfordshire NHS Trust
"This is wonderful - so much easier and clearer to read."
Patient, The Princess Alexandra Hospital NHS Trust
Date published
February 2024