Spryt Ltd

Asa is an AI receptionist that enables patients to book/change medical appointments via WhatsApp at any time, without requiring a new app/website. Asa provides reassurance and answers patients’ non-diagnostic questions but never offers medical advice.

Asa can send voice-notes as an appointment invitation in the patient’s preferred language, particularly benefiting those with poor-sight/literacy. Dynamic reminders and pre-appointment instructions help patients to prepare and confirm/reschedule appointments easily. Asa uses a Deep Reinforcement Learning model to predict/reduce no-shows. Asa goes beyond the traditional one-size-fits-all approach, to more effectively address health inequalities and barriers to access of care.