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CareFlow is a digital operations platform using cutting-edge AI to: predict hyper-local, primary care demand fluctuations; improve patient outcomes by capturing current workforce capabilities and tactically triaging demand to available resources allowing us to free up GPs' time. Using nquiringminds' state-of-the-art Trusted Data Exchange, CareFlow creates a "Virtual Practice" where resources can be shared and procured within networks of Primary Care providers.Finally by developing a comprehensive workforce-substitution matrix, CareFlow will use advanced optimisation algorithms for practices to map out training-and-hiring strategies to move from a current-workforce to a future-workforce that is more flexible and resilient to demand peaks.

This innovation will seamlessly connect patients with a safer, faster, bespoke healthcare at home through making more local clinicians, more accessible, through a first-of-breed platform.

iPLATO provides the fastest growing mobile patient facing service in the UK to 1,400 GP surgeries and 12m patients . The smartphone app - myGP(tm) - allows patients to book and cancel appointments. But, as the pressure on GPs increases, patients find appointments harder to find. This leads to frustration and increases the risk of patients by-passing primary care to attend expensive and often inappropriate urgent care. Our project aims to introduce a smart Virtual Waiting room 'Saibot' which will ask patients questions to inform the GP consultation or direct them to alternative care - e.g. pharmacy or self-referred clinics - better, faster, cheaper.